How to solve ambigous problems
Picture this: You walk into a new organization, excited about the challenges ahead. Your first assignment? Supporting the gift card service that validates whether someone’s gift card is legitimate before processing it. Simple enough, right? Then reality hits. Day two of your new role, and suddenly the app stops working when pushed to production. Key metrics are showing issues across the board. You’re staring at a broken system, and you have no idea what’s happening. ...